Last updated: June, 2025

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Jess Jane Nutrition respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

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1. What information we collect

We may collect the following types of personal information:

• Your full name

• Email address

• Phone number

• Billing or payment details

• Health and medical history

• Consultation notes

• Any other personal information you voluntarily provide during the consultation or communication process

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2. How we collect your information

We collect your information when you:

• Complete forms on our website (jessjanenutrition.com)

• Book a consultation through MySimpleClinic

• Communicate with us via email, Zoom, or other platforms

• Participate in an online consultation

• Provide information via pre-consultation forms

We may also collect website usage data through tools like Google Analytics.

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3. How we use your information

We collect and use your personal information to:

• Provide nutrition consultations and treatment plans

• Manage bookings and appointments

• Send follow-up communication and support

• Process payments and invoices

• Comply with any legal or regulatory obligations

• (With your consent) send marketing emails or updates in the future

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4. Third-party services

Your personal information may be stored or processed using secure third-party platforms, including:

• MySimpleClinic (for bookings, forms, and client notes)

• Square (for payment processing)

• Zoom (for virtual consultations)

• Google Analytics (for website traffic insights) 

These providers have their own privacy and data security policies.

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5. Storage and security

All sensitive health information is securely stored within MySimpleClinic, which complies with Australian privacy regulations and data protection standards. We take all reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

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6. Access and correction

You have the right to access or correct any personal information we hold about you. Please contact us at hello@jessjanenutrition.com if you wish to:

• Review or update your information

• Request a copy of your personal data

• Withdraw consent for marketing communication

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7. Cookies and website tracking

Our website may use cookies and similar tracking tools (such as Google Analytics) to monitor website activity and improve user experience. This information does not identify you personally.

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8. Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be available at jessjanenutrition.com/privacy-policy.

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9. Contact us

If you have any questions, concerns or complaints regarding this Privacy Policy or how your information is handled, please contact:

Jess Jane Nutrition
📧 hello@jessjanenutrition.com
📍 VIC, Australia